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Right of withdrawal


New statutory revocation:

Right of withdrawal and sample cancellation form for consumers

You have the right to revoke this contract within fourteen days and without providing any grounds.

The withdrawal period is fourteen days commencing on the day you or a third party you indicated/appointed and who is not the carrier, acquire or respectively, acquires the last item or lot of the goods.

To exercise your right of withdrawal, you must inform us at

80796 München, Germany
Tel: +49 (0)89 52032449
Fax: +49 (0)89 52032447

by means of a clear and unequivocal notice (e.g., a letter sent by mail, fax or email) regarding your decision to withdraw this contract. You may use the enclosed sample cancellation form; however, its use is not mandatory.

The timely dispatch of your notice regarding the exercise of your revocation right before the revocation period has expired is sufficient for staying within your period of revocation.

Consequences of withdrawal

If you revoke this contract, we shall be obligated to reimburse to you all payments we have received from you, including the delivery costs (with the exception of the additional costs incurred by your choice of a delivery method other than the one we offered, i.e., the most advantageous standard delivery), immediately and at the latest within fourteen days from the day we received your declaration regarding the revocation of this contract. For this reimbursement we shall use the same payment method you used for the original transaction unless we explicitly made other arrangements with you; under no circumstances will you be charged any fees based on this refund. We may refuse reimbursement either until we have received the goods returned or until you have supplied evidence that you have returned the goods, whichever is earlier. You must send back or hand over to us the goods immediately and in any event at the latest within fourteen days from the day on which you notified us regarding the revocation/cancellation of this contract. The deadline shall be deemed to have been met as long as you return the goods before the time limit of fourteen days expires. You are obliged to bear the direct costs for the return shipment of the goods. You shall be liable for any loss of value of the goods only if this deterioration in value can be traced back to your handling of the goods in a manner which went beyond the testing of the condition, the characteristics and the functioning of the goods.

Please read also our Terms & Conditions